1. Introduction

Youable is committed to safeguarding the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable data protection laws.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Names, email addresses, phone numbers, and other contact details.
• Company Information: Details about your organization, its operations, and relevant documentation provided during the certification process.
• Communication Data: Correspondence and communication exchanged with us, including emails, inquiries, and feedback.

3. How We Use Your Information

The personal information we collect is used for the following purposes:

• Service Provision: To provide certification services, including assessments, audits, and issuance of certificates.
• Communication: To respond to inquiries, provide updates, and inform you about changes to our services.
• Compliance: To adhere to legal obligations and industry standards.
• Improvement: To enhance our services based on feedback and usage patterns.

4. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your information with third parties in the following circumstances:

• Accreditation Bodies: To fulfill requirements for certification and accreditation purposes.
• Communication: To respond to inquiries, provide updates, and inform you about changes to our services.
• Service Providers: Engaging trusted third-party service providers who assist us in operating our business and delivering services, subject to confidentiality agreements.
• Legal Requirements: When required by law, regulation, or legal process to disclose your information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and enhanced to ensure the integrity of your data.

6. Data Retention

Your personal information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once no longer needed, we securely dispose of your information.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Communication: To respond to inquiries, provide updates, and inform you about changes to our services.
• Correction: Request correction of any inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal constraints.
• Objection: Object to the processing of your data under certain circumstances.
• Withdrawal of Consent: Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the information provided below.

8. International Data Transfers

As part of our services, your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please feel free to contact us for any inquiry or clarification.

By engaging with Youable's services or accessing our website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.